01530 263746
Delivery
Items bought from our website and payment cleared are usually Dispatched within 24 hours if in stock.
Back Orders / Pre Orders and when you buy.
These will be posted as soon as new stock arrives from our suppliers sometimes we have no date but will try and keep our website updated regularly, we normally carry all stock on our sites, and only happens from time to time.
Express Delivery is 1-2 Days if ordered before 12-30pm.
Standard Delivery 2-3 Day
We currently use Royal Mail 24/48 hour Tracked & Next Day service also APC couriers so your order should be with you quickly.
Next Working Day Delivery
Orders for Next Working day delivery need to be placed by 12.30 pm and items need to be in stock. Orders placed on a Friday or at the weekend will be dispatched on the next available working day (Monday).
Orders placed on A Friday and placed by 11.00 they will be delivered on the next working day which would be Monday unless you pay the Extra Charge and for that, you would need to call 01530 263746 to be delivered on a Saturday.
Terms
Please note that if the item is oversize or over its weight limit it may not be able to go " Next Working Day " A courier will deliver and that could take a little longer.
Next Working Day orders need to be placed and paid for before 12.30 pm as that is close to our collection from Royal Mail after that time it will be dispatched on the next available working day.
Our Sales team will be happy to take a call if further information is needed 01530 263746
Available
Next Working Day orders will be dispatched only if the item is available if your order can not be fulfilled one of our team will be in touch by phone call or email.
Free postage is for orders above £45 Excluding Aquariums and is limited to the UK mainland only. Some postcodes will incur additional charges of up to £25. You will be contacted by email and invoiced via Paypal for these charges.
Collection
We welcome any orders to be collected from our Leicestershire premises, please call one of our sales team to arrange the time.
Additional postal charges for international delivery will be invoiced separately.
Fishpetsreptiles.co.uk can not be held responsible for delays in delivery and any consequential losses due to those delays. We rely on third parties to deliver our goods and at times problems occur for which we are sorry.
Returns
We abide by the distant selling regulations and items can be returned if not completely happy up to 14 days after purchase (at your expense).
